Terms and Conditions

THE WEBSITE, HOPE AND GLORIA AND YOU

This website, found under the www.hopeandgloria.com URL, is operated by Hope and Gloria Ltd (‘Hope and Gloria’) and references to 'we', 'us' and 'our' shall be deemed to be references to Hope and Gloria Ltd. References to 'you', and 'your' shall be deemed to be references to person placing an order via this website.

BUYING SOMETHING FROM THIS WEBSITE

By placing an order via this website you are making an offer to Hope and Gloria to purchase the services detailed in your order upon the terms described in your order.

Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the services has been accepted. A contract between you and Hope and Gloria for the sale of our services will only exist once an order has been accepted, processed and confirmed to you.

Your credit/debit card will be authorised when your order is placed and processed. This does not affect your statutory rights.

Prices and availability of serices are subject to change without notice. 

 YOUR RIGHT TO CANCEL
You may normally cancel your order (once accepted by us) for any reason up to 10 days before the start of a sewing club comencement date. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

RETURNS POLICY
If you are not entirely delighted with the serices that you have chosen you may contact us within 30 days of the comencement of the first date of the sewing club. We will be more than happy to offer you an exchange or, if you wish, a refund.

MAKING RETURNS
 

Returns Department,

By Post:
Hope and Gloria Ltd,
Chishill 
Dry Arch Rd, Sunningdale

Berkshire,SL5 0DB

Call: 0845 474 1015

Email: Keeley@hopeandgloria.com

 

PAYMENT AND TAXES
We accept online payment in a secure environment by credit card and PayPal We currently accept Visa, Mastercard, Delta, Switch. All transactions are shown in pounds sterling (£).

All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate. The current rate of VAT is 20%. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.

We endeavour to display through this website all sewing clubs that are available. 

.

CONFORMITY OF GOODS
We take every care to ensure that the description and specification of our services are correct at the time of going to press. However, specifications and descriptions of services on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

DISCLAIMER & LIMITATIONS OF LIABILITY
Hope and Gloria does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.

To the fullest extent permitted by law and save as provided above, neither Hope and Gloria nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Hope and Gloria or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the benefit of Hope and Gloria Limited.

While Hope and Gloria uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Hope and Gloria will not be responsible for any errors or omissions or for the results arising from the use of such information.

The entire liability of Hope and Gloria under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Hope and Gloria will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

 No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

COPYRIGHT AND TRADEMARK
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Hope and Gloria Ltd or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

LAW AND TERRITORY
These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

OUR DETAILS

Hope and Gloria Ltd, 
Chishill 
Dry Arch Rd, Sunningdale

Berkshire,SL5 0DB

Company Registration Number 6952753. 


 

 

 

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these terms, then you should contact one of our customer service advisors before placing an order with us either by email at: help@hopeandgloria.com or by post using the address given below.